Last updated: 24.05.2026
In this privacy policy, we briefly and clearly inform you about which personal data we collect when you visit our website and how we use it.
The controller responsible for data processing on this website is:
If you have questions about data protection, please contact the address above.
Our website is hosted by the following provider. In this context, the hoster also processes data (e.g. log files) on our behalf:
Server log files may include browser type, IP address, referrer and timestamp. These data are used for operation, security and error analysis. Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest).
A full SSL/TLS encryption of the transmission is active. However, please note that data transmission over the internet may have security gaps.
Important: We do not store any SQL database with sensitive data on this site. We do not collect or store sensitive or specially protected data — except for emails you send us via the contact form. Emails are transmitted with TLS encryption.
If you contact us via the contact form, we store the data you provide (e.g. name, email, message) solely to process your request and for possible follow-up questions.
Legal basis: your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time by email to contact@genizi.de . The legality of processing prior to withdrawal remains unaffected.
Our site uses cookies to improve functionality and for analysis/marketing purposes. Many cookies are deleted after the session (session cookies). Others remain until you delete them.
You can disable cookies in your browser, but this may restrict the website's functionality.
We use Google Analytics (Google Ireland Limited) to analyze website usage. IP anonymization is active; based on the data, we create reports to improve our website. Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest).
Opt-out / deactivation: Google Analytics Opt-Out Browser Add-on.
Ads are displayed on this website via Google Ads Google uses cookies to tailor ads to your interests.
Disable personalized advertising: https://www.google.com/settings/ads.
We use Google Search Console to monitor the technical indexing and performance of our website. The Search Console is used for webmaster analysis and does not process personal data of visitors in the usual sense.
For performance measurement and targeted advertising we use the Facebook Pixel from Meta Platforms Ireland Ltd. (e.g. for Instagram ads). Data collected by Meta may be processed and linked with user profiles on Meta.
Opt-out / Ad settings: Facebook ad settings.
On our website we operate an AI chatbot named Geniz. The processing of message content is handled via the API of Groq Cloud, Inc..
Only the content of the messages you send and the most recent conversation turns (for context retention) are transmitted. We transmit no IP addresses, no cookies and no personal identifiers to Groq. Name, email and phone number (e.g. from the contact form inside the chat) are never sent to Groq — they are delivered to us via a separate server endpoint by email.
The sole purpose of the processing is to answer your inquiry via the virtual assistant. Processing only takes place after you have explicitly agreed to the transmission via the consent banner in the chat window.
The legal basis is your consent pursuant to Art. 6(1)(a) GDPR. Because the data is transmitted to a provider based in the USA (third country), the transfer is additionally based on Art. 49(1)(a) GDPR (explicit consent to a third-country transfer after being informed of the possible risks).
Note: The USA does not provide a level of data protection equivalent to that of the EU. Under certain conditions (e.g. FISA 702, CLOUD Act) US authorities may request access to data processed by US providers. We inform you about this risk explicitly before you consent.
Contractual safeguards: By using the Groq API a data processing agreement under Art. 28 GDPR is concluded automatically via Groq's Customer Data Processing Addendum, which incorporates the EU Standard Contractual Clauses (Modules 2 and 3, Decision 2021/914) as the transfer mechanism (Irish law, Irish courts). Groq is currently not certified under the EU-US Data Privacy Framework (DPF) — the transfer therefore relies on SCC and your explicit consent.
Retention & model training: Per the contractual commitments in the Groq Services Agreement, Groq will not retain your inputs or outputs beyond what is necessary to provide the service ("Groq does not access, use, store, or retain Inputs or Outputs except as necessary to provide the Cloud Services") and will not use them for training or fine-tuning AI models ("Groq is not permitted to use Inputs or Outputs for training or fine-tuning any AI Model Services"). We ourselves only store the chat history briefly in your browser (sessionStorage), not on our servers. Contact form data is processed only on our email server.
Withdrawal: You can withdraw your consent at any time without giving reasons — either by closing the chat and clearing the site data in your browser, or by email to contact@genizi.de.
For more information, see Groq's contractual documents: DPA, Services Agreement and the privacy policy: groq.com/privacy-policy.
Where we use service providers (processors), this is based on a data processing agreement. This includes, for example, our hosting provider (netcup) or email service providers.
Your personal data will not be passed on to third parties for purposes other than those mentioned here, unless we are legally obliged to do so..
To exercise your rights or if you have questions regarding data protection, please contact us by email: contact@genizi.de.
You also have the right to lodge a complaint with the competent supervisory authority. The competent authority in Bavaria is the Bayerisches Landesamt für Datenschutzaufsicht (BayLDA).
We reserve the right to amend this privacy policy to always comply with current legal requirements or to reflect changes in our services. The current version is published on this page.
To answer your questions, your messages are processed by an AI service from Groq Cloud (USA). Message content is transmitted to Groq.
Geniz
Virtueller Assistent · Genizi